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MyCHArt

The online portal for CHA patients

Welcome to MyCHArt, the CHA patient portal. MyCHArt lets you manage your health care and access your electronic health record (EHR) from your computer or mobile device.

MyCHArt Tip Sheets

How do I?

What else can you do with MyCHArt?

  • Send Messages
    • Inbox.  View messages sent by your CHA providers. Reply to these messages.
    • Get medical advice.  Ask your care team non-urgent medical or health care questions.
    • Ask for prescription refills.  Request more of your medicine, in case you run out.
    • Letters.  Read letters shared by your providers.
  • Manage Your Visits
    • Upcoming Appointments.  See a list of future CHA appointments.
    • Request an Appointment.  Request a visit at a clinic where you have been seen before.
    • See Visit Summaries. View and download the summary of your visit or hospital stay.
    • Direct Scheduling.  Schedule an upcoming visit for some services.
      • Tip sheets for scheduling in MyCHArt: English
  • Access Your Records

    What is in "My Medical Record"?

    You can view information in your medical record. This includes seeing who is on your Care Team, Preventive Care Topics, Current Health Issues, Medications, Test Results, Allergies, Immunizations, Medical History, and Treatment Plan (Oncology patients only).

    My Medical Record also gives you access to these tools:

    • Health Trends. View lab results over time. Track your child's growth and compare to others in their age group.
    • Download Your Record. You can download a copy of your MyCHArt record to a password protected PDF document.
    • Track My Health. Link a Bluetooth enabled fitness tracker to your MyCHArt account and send automatic health updates to your CHA care team.
    • Content Links. Access educational links from the U.S. National Library of Medicine.
    • Care Everywhere. You can authorize the sharing of your medical record with clinicians outside of CHA. Doctors at other organizations can only access your record to support your ongoing care, such as for an upcoming appointment or to review details from previous appointments.
  • See Test Results

    All your lab results, including imaging and pathology tests, are released to your MyCHArt account immediately after the results are finalized in Epic.

    For tests done during an overnight hospital visit, the results are released when you are discharged from the hospital.

  • Pay Your Medical Bill

    You can pay your Medical Bill from CHA through MyCHArt.

  • Manage Your Health Care from a Phone or Tablet

    You can download the MyCHArt app for iOS and Android for free. These mobile apps contain a set of select features that are also available in the web-based version of MyCHArt.

    Mobile App features include:

    • Send and Receive Messages
    • View Test Results
    • View Health Summary
    • Appointment Management
    • Medication Refill
    • View and Respond to Questionnaires
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