Location Details

CHA East Cambridge Care Center

163 Gore Street
Cambridge, MA 02141

(617) 665-3000

Welcome to our Center!

The CHA East Cambridge Care Center has what you need. Our Primary Care and Women's Health experts are here to help you, and your family, live your healthiest lives. We are also home to the CHA PACE program, which serves older adults with complex health needs, and have a CHA Pharmacy right in our building.

When you join us, you get a whole team that works together to keep you and your family healthy.


  • Hours and Phone Numbers
    CHA Primary Care, East Cambridge

    Televisits | In-person
    M-F: 8:00 am - 5:00 pm

    Service hours may change due to our response to COVID-19. 


    Phone: 617-665-3000
    Fax: 617-665-3099

    Note: After hours calls are for urgent medical matters only.

    To become a new patient:

    Please call 617-665-1305 or visit our Get Appointment page.

    CHA Obstetrics and Gynecology, East Cambridge

    Hours are 8:30 a.m. - 5:00 p.m. (phones open to 4:30 pm). Call 617-665-2800.


    Phone: 617-665-3000
    Fax: 617-665-3099

    CHA Pharmacy, East Cambridge

    M - F: 8 am - 5 pm
    Ask about our free home delivery.


    Phone: 617-499-6690
    Fax: 617-499-6691


    M - F: 8 am - 5 pm


    Phone: 617-575-5850
    TTY: MassRelay 711
    Fax: 617-499-8340

  • Parking, Public Transportation, Shuttle Service


    We have limited spots in front of our building or resident permit parking on Gore St.

    Please do not park in the Twin City plaza parking lot.

    Public Transportation:

    Bus: 80, 87, 88 (5-10 minute walk through Twin City Plaza)

    Train: Green Line, Lechmere, then a 10 minute walk.

    Shuttle Service:

    CHA offers a shuttle between Cambridge Hospital, the Somerville Campus and other CHA locations.

    Please click here to view our shuttle schedules.

  • Using eCheck-in Before Your Visit

    If you have a MyCHArt account, you can now use eCheck-in to review and update your information before you come for an in-person visit.

    Your visit will be safer, and you can save time at the registration window when you arrive!

    eCheck-in User Guide: English, Haitian Creole, Portuguese, Spanish

  • COVID Guidelines
    Who can come with you or visit you in the hospital?

    Patients coming for a clinic visit, to Urgent care or to the Emergency Department are allowed to bring at least one person with them. Additional people will be at the discretion of the provider and clinic.

    If you are coming to visit a patient in the hospital, please see our Visitor Policy page for current standards. .

    Please wear a mask when you come in.

    Don't worry, we'll be wearing them too. 

    Please do not wear a mask with valves or vents. These protect you but don't protect others.

    Everyone will be screened for illness before entering.

    You may be asked questions about COVID symptoms (fever or chills, shortness of breath, cough, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea.)

    If you are feeling sick, or have been near someone who you know has COVID-19, please call us before your visit. Your care team may give you advice over the phone or ask you to be seen at a different location.

    You will be asked to wash your hands or use hand sanitizer when you enter any CHA building.

Care Team

Cassie Frank, MD

Cassie Frank, MD


  • Primary Care
  • Internal Medicine
Kenneth Gerweck, MD

Kenneth Gerweck, MD


  • Primary Care
  • Family Medicine
  • Geriatrics
Paul Heffernan, DPM

Paul Heffernan, DPM


  • Surgery
  • Podiatry

Phary Her, CNM, MSN


  • Gynecology
  • Midwifery
  • Pregnancy Care
  • Women's Health
Kevin Hughes, PA-C

Kevin Hughes, PA-C


  • Internal Medicine
  • Primary Care

Emily Lupez, MD


  • Internal Medicine
  • Primary Care
Christina Marshall, PA-C

Christina Marshall, PA-C


  • Primary Care
  • Internal Medicine
Florentine  Pepin, MD

Florentine Pepin, MD


  • Primary Care
  • Family Medicine
Pooja Rutberg, MD

Pooja Rutberg, MD


  • Pediatrics
  • Primary Care
Sarah Saalfield, APRN

Sarah Saalfield, APRN


  • Family Medicine
  • Primary Care
  • LGBTQ Health
Danielle Saunders, PA-C

Danielle Saunders, PA-C


  • Primary Care
  • Internal Medicine

Questions - How Do I ...

  • Get an interpreter?

    If you prefer to speak another language during your visit: 

    Please tell your care team before your next visit. Our interpreter services team can help.

    Please note, there is no charge for this service. 

  • Get a health screening or check-up?

    Your primary care or specialty team knows when you are due for routine tests, immunizations and health screenings.

    Just ask them what you need and when. 

    Learn more about routine health screenings. 

  • Ask a question or give feedback?

    We want to hear from you!

    If you have non-urgent health questions, please sent us a note in MyCHArt.

    For other questions or feedback, just use our online form.

  • Pay my bill?

    You can now pay your bill online.

    If you have any questions about what services are covered, please call your insurance company directly.

    If you have a question about your bill, please call our Customer Service Billing Department at 617-665-3200

  • Find health insurance?

    If you need health insurance, we can help.

    Just call the CHA Financial Assistance team at 617-665-1100.

    Or, visit our web page for more information.

  • Sign up for MyCHArt?

    MyCHArt is a safe and secure system that lets you see and manage your health care from a computer or smart phone.

    You can ask questions, request appointments, refill medications and review lab results.

    Need a MyChart account?

    Just visit the CHA MyCHArt page to sign up today.

  • Get refills?

    For the best service, just call your pharmacy to get your prescription refilled.

    Please don’t wait until your medication is gone before calling. However, if you do run out, please tell the pharmacist. They may be able to give you some medication until your refill has been approved.

    Did you know?

    You can switch your prescriptions to the CHA Pharmacy and pick up or get free home delivery?

    Please visit our web page to learn more.

  • Get a referral?

    Please talk to your care team. They can help you find the right doctor or service for your medical needs.

    We hope you see a doctor in our network. This will let us share medical information and support your care.

    Learn more about referrals.

  • Get help when I feel sick?

    Please call us and let us know how you feel.

    Our nurses and doctors are always able to answer questions on the phone, even when the office is closed.

    If you have an urgent medical need (not an emergency):

    Please visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.

    If you are having a health emergency:

    Call 9-1-1 or go to the nearest emergency room.

    You can find 24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital. When you go to a CHA emergency room, your CHA doctor will be notified about your health needs and can help coordinate your care.

  • Make an appointment?

    If you already come to CHA for care:

    Just call your clinic or provider directly. You can also contact us in MyCHArt.

    We can help you make, change or cancel your appointment.

    To become a new patient:

    For Primary Care, you can call our Doctor Finder Service at 617-665-1305.

    For other services, please see our Get an Appointment page. 

  • Get My Medical Records?
    How to Get Your Medical Records

    Make a request through MyCHArt

    Don't have a MyCHArt account?

    There may be a cost for copies - If you want copies, we will charge a reasonable fee for them. We will also charge you for postage costs, if you want us to mail the copies to you.

    Have Questions?

    Call us at 617-381-7126

Affiliated with:
Teaching hospital of: