Nursing at CHA

CHA is implementing new models of care. We are seen as a national leader in the Patient-Centered Medical Home (featured in the Wall Street Journal) and in integrating behavioral health with primary care. We are working to improve complex care management for patients with the most challenging needs. Our Emergency Department is considered one of the most advanced in the nation when it comes to reducing wait times and increasing the timeliness of care.

CHA utilizes Relationship-based Care as its Care Delivery Model. This Care Delivery Model focuses on these three relationships: Self, Team, and Patients/Families. Patients are important partners in their own healthcare decision-making. Collaboration among the interprofessional team improves communication, collaboration and ultimately, patient outcomes. 

CHA is a major teaching hospital and sets the bar for fostering an environment of teaching and learning. Affiliated with Harvard Medical School and Tufts University School of Medicine, CHA nurses engage in daily collaboration with some of the most highly skilled physicians in the country. Moreover, they play a role in educating the next generation of doctors and nurses who work alongside them. CHA nurses are exposed to cutting-edge health care innovations through these academic affiliations and engage in life-long learning and teaching.

Quality and Safety are the #1 priority at CHA. We are proud to have an 80% BSN-prepared nursing workforce and 23% professional certification among direct-care nurses. CHA participates in the National Database of Nursing Quality Indicators (NDNQI). CHA outperforms the NDNQI Mean on Falls with Injury, CLABSI & CAUTI. Active improvement initiatives are ongoing to reduce harm to our patients by improving our systems and processes to support patient care. 

Patient Experience of Care is a top priority at CHA. We understand that improving quality and safety improves the patient experience and nurse communication. Nurses at CHA utilize bedside handoff communication that includes a focus on SAFETY: Stand at the bedside, Assess your patient together, Fall risk identification, Explain plan of care, Try to involve the patient, whY?

CHA is committed to increasing access for patients. We’re growing in areas like Primary Care and need highly skilled nurses in medical/surgical care, critical care, peri-operative, primary care, specialty ambulatory care, psychiatry, school/public health and emergency services.